In conformity with the digital transformation sweeping across the financial sector, all Nigerian banks today have deployed mobile apps to enable their customers carry out transactions at any location they are without visiting a bank.
Directly from the apps, bank customers can make transfers and pay bills of any kind and also make complaints. Some of these apps come with upgraded features that allow users to request ATM cards and chequebooks.
In an attempt to get the best for their customers, some of the banks are now having more than one app, even as they continue to update them with new features. The idea of multiple apps, though often creates confusion for some uninformed customers as to which is the real app for their bank at the point of download, gives customers a choice for the same bank.
While the apps are being downloaded from Apple Store for iPhone users and Google Play Store for Android users, only Google Play Stores shows the number of downloads for each of the apps.
Omohglobal takes a look at each of these banking apps on the Google Play Store and First Bank (FirstMobile) apps has crossed 5 million downloads
The First Bank mobile app which is popularly called FirstMobile ranks among the best in Nigeria. A peep into the FirstMobile app revealed interesting features, which are likeable and user friendly.
It has a nice user interface which can be used for not just interbank transfers, but also intra bank transfers. It can be used for purchasing airtime, paying for DSTV, Startimes, Gotv and PHCN bills. It can generate statements of account instantly and even bring back records of transaction up to 2 months back. The transaction successful receipt is beautifully designed and on the account setting, one can easily change his/her mPIN, change his/her nickname, synchronize your token to the app, change transaction PIN and carry out other operations.
With its large customer base, it is not surprising that First Bank’s mobile app is one of the most-downloaded banking apps on Google Play Store. As of July 2022, the app has recorded over 5 million downloads on the Play Store.
Bottomline
While all banks now have mobile app, and some even having more than one, only 5 banks have hit 5 million downloads and others are not even close. The nearest to these 5 are having 1 million plus downloads
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