Wema Bank Reacts as Data Protection Agency Probes Privacy Breach

Wema Bank’s head marketing, communication and investor relations, Funmilayo Falola, told our correspondence that the bank had not received any letter from any agency regarding data privacy breach.

Ms Falola said the bank had begun investigation into the account-opening matter after customers complained about the breach of data privacy.

She said the bank did not open accounts without the owners’ permission.

“We don’t open accounts without people’s permission, we don’t know why people are reporting such,” she said.

In a earlier statement, the bank echoed the same position.

“We would like to reassure our customers that we keep all customer data confidential. Do note, however, that no account can be activated except by the owner of the account, when the person downloads the app and proceeds with account confirmation,” she said.

She advised customers to keep their personal details safe as scammers are on the prowl and would use all opportunities to defraud customers.

“Where you think your data may have been compromised, please change all your passwords and PINS immediately,” She said.

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